January 15, 2021
Twenty-twenty was an incredibly difficult year for everyone. Just weeks into the year—on January 27—the HAP emergency management (EM) team activated for the COVID-19 event. As we approach the anniversary of our activation, and look back on the year that was, we see the ways that COVID-19 changed how we do things, as well as some essential lessons that will guide us as we plan for future emergencies.