HAP Blog

Research has identified effective provider communication skills to be a key factor in ensuring better patient outcomes, reduced medical errors, greater compliance with treatment plans, and higher patient satisfaction scores.

Patient and Family Advisory Councils (PFAC) provide a proven approach for health care systems and practices to partner with patients and families.

Restrictions on visitations were particularly difficult for patient and family engagement.

Part one of three: through a three-part blog series, we explore the importance of considering the impact of and strategies to engage patient and family engagement.

For some time now, Medicare has been financially rewarding hospitals for good patient experiences as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).

When we think about the health care research process, we usually think about scientists and other research-related professionals. PCORI is changing that dynamic. PCORI was created in 2010, through the Affordable Care Act, “to improve the quality and relevance of evidence available to help patients, caregivers, clinicians, employers, insurers, and policy-makers to make informed health decisions”.