Patient Safety, Quality, and Equity Symposium

September 2 and 3, 2026
Hershey Lodge 

Registration now open

 

Agenda September 2  |  Agenda September 3  |  Who Should Attend  |  Registration Fees  |  Hotel Information  |  Sponsorship Opportunities


Celebrate the Advances in Quality Made by HAP Members

HAP’s 2026 Patient Safety, Quality, and Equity Symposium offers a dynamic platform for health care leaders, clinicians, and quality improvement professionals to come together in pursuit of safer, more equitable, and higher-quality care across the commonwealth.

The symposium will feature discussions on timely challenges, innovative strategies to improve outcomes, and lessons learned from across the care continuum. Focus areas include health disparities, patient and workplace safety, and equity in care delivery. The event also celebrates the diverse and impactful work happening in Pennsylvania hospitals—highlighting the shared commitment to improving care for all patients and communities. 

 

AGENDA

September 2, 2026

9:30 a.m.  Preconference Registration

10:30 a.m.  Preconference: Navigating Regulatory Change—Compliance, Patient Safety, and Hospital Operations

Welcome and Introduction

Kate McCale, Vice President, Compliance & Regulatory Affairs, The Hospital and Healthsystem Association of Pennsylvania 

Pennsylvania hospitals continue to navigate an increasingly complex regulatory environment while balancing operational demands, workforce challenges, and patient safety priorities. This opening session will provide an overview of the day's discussions, highlight key regulatory trends affecting hospitals and health systems, and frame the opportunities for collaboration.

10:50 a.m.  Regulatory Readiness: Navigating Survey Trends, Compliance Expectations, and Interdepartmental Collaboration

This session will provide an integrated update on regulatory priorities impacting Pennsylvania hospitals, including recent Department of Health survey trends, common compliance findings, and evolving oversight expectations. The session will also explore key life safety and facility compliance requirements, highlighting practical strategies to address recurring challenges, improve survey preparedness, and promote a culture of continuous regulatory readiness.

11:25 a.m.  Strengthening Patient Safety Through Standardized Reporting and Obstetrical Risk Reduction

Michelle Bell, RN, BSN, FISMP, CPPS, Director of Outreach and Education, Patient Safety Authority

Join the Pennsylvania Patient Safety Authority for an update on two key patient safety initiatives. Learn about the newly released Reporting Standardization Guidance, developed jointly with the Pennsylvania Department of Health, which clarifies expectations for reporting serious events, incidents, and infrastructure failures under the MCARE Act, as well as upcoming PA-PSRS changes taking effect January 1, 2027. The session will also highlight the Authority’s advisory on shoulder dystocia, including strategies to strengthen obstetrical safety through consistent risk assessment, team preparedness, and patient counseling.

12:00 noon Lunch (on your own)

1:15 p.m.  Patient Safety, Quality, and Equity Symposium Begins

Welcome and Introduction

Robert Shipp, III, PhD, BSN, RN, NEA-BC, Vice President, Workforce and Clinical Affairs, The Hospital and Healthsystem Association of Pennsylvania

1:20 p.m.  When Seconds Change Lives: Patient Safety and System Breakdowns

RaDonda Vaught, Keynote Speaker, Patient Safety Advocate 

A single medication error can have life-changing consequences for patients, families, caregivers, and health care organizations. In this powerful and thought-provoking session, RaDonda Vaught shares her personal experience and reflects on the events that led to one of the most widely discussed patient safety cases in recent history. Through her story, participants will examine the complex system factors that contribute to medical errors, the impact of organizational culture on reporting and learning, and the challenges of balancing accountability with a just culture. Attendees will leave with practical insights to strengthen medication safety, foster psychological safety, and build systems that reduce the risk of preventable harm.

2:20 p.m.  Federal Policy, Funding, and Patient Safety: Understanding the Operational Impact

Federal policy and funding decisions have significant implications for hospitals' ability to deliver safe, high-quality, and equitable care. This session will examine recent and proposed changes to Medicaid, Medicare, and federal funding programs and explore their impact on workforce stability, quality improvement efforts, patient access, and health equity. Participants will gain insight into the operational challenges facing hospitals and strategies for navigating an evolving policy landscape.

3:05 p.m.  Networking Break

3:20 p.m.  Patient Safety, Accreditation, and Regulatory Alignment

Hospitals are increasingly challenged to align patient safety efforts with evolving regulatory and accreditation requirements. This session will examine current patient safety priorities, emerging risks, and opportunities to leverage accreditation activities to strengthen organizational performance. Speakers will discuss how hospitals can integrate safety, quality, and compliance initiatives to foster continuous improvement and reduce preventable harm.

4:05 p.m.  Elevating the Patient Voice: Experience, Trust, and Healing

Moderator:  Vaneeza Santiago, MSN, APRN, RNP-C, Systems Director of Patient Experience, Tower Health

Patient experience is increasingly recognized as a critical component of quality and safety. This session will explore how health systems are partnering with patients and families to improve care delivery through Patient and Family Advisory Councils (PFACs), trauma-informed care practices, and patient-centered design. Speakers will discuss strategies for building trust, strengthening engagement, and creating environments where patients feel heard, respected, and safe.

5:00 p.m.  Welcome Reception, Networking, and Sponsor Exhibit

6:30 p.m.  Dinner On Your Own

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September 3, 2026

7:30 a.m.  Breakfast, Networking, and Sponsor Exhibit

8:30 a.m.  Leadership Panel: What Will Define Patient Safety Success Over the Next Decade?

Moderator:

Jason Mitchell, MD, Executive Vice President and Chief Medical Officer, Geisinger, Member, Board of Directors, The Hospital and Healthsystem Association of Pennsylvania

Panelists:

Oren Guttman, MD, MBA, Vice President, High Reliability & Patient Safety
Edward Asplundh, Chief Patient Safety & Quality Officer, Associate Professor of Anesthesiology, Jefferson Abington Hospital

Health care leaders will examine the forces most likely to shape patient safety over the next ten years. Topics include workforce transformation, financial sustainability, rural access challenges, emerging technologies, health equity, trust in health care institutions, and evolving regulatory expectations. This forward-looking discussion will identify priorities and strategies for creating safer, more resilient health systems.

9:20 a.m.  AI and Patient Safety: Using Technology to Improve Outcomes

Artificial intelligence has the potential to transform patient care, but its adoption must be guided by strong governance, transparency, and safety principles. This session will explore how health care organizations are leveraging AI to improve patient outcomes while addressing liability concerns, maintaining trust, and preventing unapproved "shadow AI" use. Panelists will share practical lessons on implementing AI responsibly and measuring its impact on quality and safety.

10:05 a.m.  Networking Break/Move to Breakout Session

10:20 a.m.  Breakout Sessions

A.  From Event to Excellence: Using Simulation, Root Cause Analysis, and Debriefing to Drive Safer Care

Stephanie Bailey, Simulation Education Manager, Allegheny Health Network 
Laura Daniel, Director of Research, Allegheny Health Network 
Donamarie Wilfong, Vice President Simulation Education, Allegheny Health Network 

B.  Access for All:  From Crisis to Care—Reimagining Access to Behavioral Health in Our Community Hospital

Renee Stewart, Chief Nursing Officer, Lower Bucks Hospital 
Leeann Morsa, Program Director, Lower Bucks Hospital 
Reginald Cooper, Program Community Liaison, Lower Bucks Hospital

C.  An Interdisciplinary Effort to Address Food Insecurity and Drive Community Change

Helena Pittman, MSN, RN, CCRN, NEA-BC, Nurse Manager, Penn Presbyterian Medical Center
Zamia Diaz, MSN, RN, CRNP, Manager, Advanced Practice Provider Hospitalist Service, Penn Presbyterian Medical Center

10:50 a.m.  Break and Move to Breakout Sessions

11:00 a.m.  Breakout Sessions 

A.  Clean Mouths, Healthy Lungs: Oral Care's Impact on VAE Prevention

Christine Bingman, DNP, RN, CIC, System Director, Infection Prevention, Penn Highlands Health System
Kerri Lingle, LPN, CIC, Infection Prevention Specialist II, Penn Highlands Dubois
Nicholas Seidel, Infection Prevention Specialist, Penn Highlands Dubois

B.  A Systemwide Framework to Improve Life Expectancy and “Care for All” Through Data-Driven Interventions

Stephanie Voight, System Director, Community Health WellSpan Health
Elizabeth Younger, Director, Quality Improvement, WellSpan Health
Yeimi Bautista, Manager, CLAS Programs, WellSpan Health

C.  Advancing Hypertension Equity Through Nurse-Led, Team-Based Remote Monitoring in Underserved Populations

Torey Felton, Director of Quality & Population Health, Organization, Trinity Health Mid-Atlantic

11:10 a.m.  Break and Move to Breakout Sessions

11:40 a.m.  Breakout Sessions

A.  Two Check or Not Two Check: De-Implementing Low-Value Double-Checks with Safety in Mind

Molly McDonough, Medication Safety Program Manager, Children’s Hospital of Philadelphia
Megan Jennings, Safety Quality Portfolio Manager Organization, Children’s Hospital of Philadelphia

B.  Beyond The Wait: Engaging Patients Through ED Ambassador Model

Suzanne Smith, System Director, Patient Experience, Main Line Health System

12:10 p.m.  Move to Plenary Session and Lunc

12:15 p.m. Group Luncheon and Closing Session

Workforce Well-Being and Patient Safety

Andrea Coyle, DNP, MHA, NE-BC, Chief Clinical and Innovation Officer, Joy Metrics

A resilient workforce is essential to delivering safe, high-quality care. This session will examine the connection between caregiver well-being, workforce engagement, and patient outcomes. Speakers will discuss approaches to reducing burnout, supporting psychological safety, strengthening team communication, and creating environments where caregivers can thrive while providing exceptional care.

2:00 p.m.  Adjourn

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Hotel Information

Hershey Lodge
325 University Drive
Hershey, PA 17033

The symposium will take place at the Hershey Lodge. HAP has reserved a limited block of rooms for the evening of September 1 and 2, 2026. The rate is $249 plus tax (single/double) and is subject to availability. 

Please use the link below to secure your overnight room.

https://book.rguest.com/wbe/group/1294/Hersheylodge/auth?group=10507377

When you click on the link, below is the landing page you will see:

Password: HAPSAFETY26

Please note: If you see a message of no availability; please search for specific dates of stay to see room availability.

Group numbers and passcodes are space and case-sensitive

You also have the option to call the Hershey Lodge Reservation office at  (855) 729-3108 and ask for the room block for the HAP Patient, Safety, Quality & Equity Symposium, September 1 to 3, 2026.

Want to spend more time in Hershey? 

The lodge is honoring HAP's group rate for two days prior to the event (August 31–September 1) and two days after the event (September 3–4). Guests should call the reservations line to make their reservations, and the reservation agents will be able to assist with adjusting your reservation. Group rate on the shoulder dates is offered based on the availability of the lodge and there is no guarantee that it will be available when requested.

Resort and Local Activities

Your stay at the Hershey Lodge comes with exclusive perks that transform your visit into a true getaway. Enjoy access to two award-winning golf courses and the Hershey Spa, receive the best pricing on Hersheypark and ZooAmerica tickets, and take advantage of complimentary admission to select Hershey, Pennsylvania, attractions. Relax at the state-of-the-art indoor pool complex, and best of all—enjoy FREE chocolate throughout your stay!

 

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Sponsorship Opportunities

Sponsorship opportunities for the 2026 Symposium are available!  Download the sponsor prospectus. Contact Daneen Schroder, HAP's vice president of member services and strategic initiatives for more details! 

 

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Who Should Attend

Anyone working in patient safety, quality, and health equity within their organization; hospital executives; physician and nurse leaders and managers responsible for patient care, safety, equity, and performance improvement; patient safety officers; quality improvement professionals; DEI leaders; patient and family advocates; physicians, nurses, allied health professionals, and other care team members; infection preventionists; risk managers; pharmacist managers; and hospital counsel.

 

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Symposium Registration Fees

 Registration fee Includes sessions and networking reception on Wednesday, September 2, and breakfast, lunch and sessions on Thursday, September 3.

The preconference is complimentary for HAP general members only.

$249 per person—HAP member hospitals and health systems
$399 per person—HAP associate member 
$499 per person—Non-member rate

A $85 administrative fee will be charged on all cancellations. No refunds after October 1. Substitutions are welcomed.

 

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