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AGENDA

October 7, 2025

Noon Registration

1:00 p.m. Welcome and Introduction

Robert G. Shipp III, PhD, BSN, RN, NEA-BC, Vice President, Workforce & Clinical Affairs, The Hospital and Healthsystem Association of Pennsylvania

 

1:05 p.m. Accreditation 360: The New Standards

Robert Campbell, PharmD, BCSCP, Senior Director, Standards Interpretation, Accreditation Decision Management, and Medication Safety, The Joint Commission

As the health care landscape evolves, so do the expectations for safety, quality, and accountability. During this session, we will take a comprehensive look at the latest updates to accreditation standards.

Attendees will explore key changes impacting compliance, survey readiness, and quality improvement efforts across healthcare settings. The session will highlight practical strategies for integrating new requirements into daily operations, fostering a culture of continuous readiness, and aligning with high-reliability and patient safety goals. Participants will leave with a clear understanding of how to navigate the new standards, prepare for successful surveys, and lead sustainable, organization-wide improvement.

 1:50 p.m. Vaccines, Misinformation, and the Lifespan: Protecting Patients from Infancy to Older Age

Lori Handy, MD, MSCE, Associate Director, Vaccine Education Center, Associate Professor of Clinical Pediatrics, Perelman School of Medicine, Attending Physician, Division of Infectious Diseases, Children’s Hospital of Philadelphia

Vaccines remain one of the most powerful tools in patient safety, yet misinformation continues to challenge public trust and clinical practice. In this session, Dr. Lori Handy will explore how immunization strategies evolve across the lifespan and how disinformation threatens both individual and community health.

Attendees will gain practical insights into current vaccine recommendations, common safety concerns, and the growing impact of vaccine hesitancy. The session will also highlight communication strategies for addressing misinformation and reinforcing evidence-based decision-making in clinical care.

2:45 p.m. Patient Reported Outcomes Measures and Data Management

3:30 p.m. Educational Session

4:15 p.m. Preventing Violence in Healthcare: Protecting Providers, Patients and Facilities, Eric Sean Clay, MBA, CPP, PSP, PCI, CHPA

Violence against health care providers and patients is rising at an alarming rate, especially within hospital settings. This session, led by security expert Eric Sean Clay, will address real-world threats in Pennsylvania hospitals and provide a strategic framework for early intervention and high-level security planning.

Attendees will explore how to recognize early behavioral indicators of violence, implement proactive threat management protocols, and apply enterprise-level security solutions that align with the unique demands of healthcare environments. 

5:00 p.m. Networking Reception

6:30 p.m. Dinner (On Your Own)
 

October 8, 2025

7:30 a.m. Breakfast, Networking, and Sponsor Exhibits

8:30 a.m. Neighbor to Neighbor: One Health System’s Response to Another System’s Collapse

Shelly Buck, DNP, MBA, President, Riddle Hospital, Main Line Health
Deborah Mantegna, RN, MSN, System Director, Community Health and Outreach, Main Line Health
Vanessa Saylor, Ed.D., MSW, LSW, CCM, System Director, Health Equity, Main Line Health  

On May 2, 2025, the last hospital in a four-hospital system closed, leaving a vulnerable community without care or its largest employer. This session explores how Main Line Health, in partnership with local organizations, worked to maintain access to critical services. This session will highlight Together For Chester, a coalition formed to coordinate care and support residents, and the key role of Community Health Workers in bridging gaps.

Attendees will learn strategies to manage healthcare disruption and promote equity during hospital closures.

9:00 a.m. Reactor Panel: Improving Quality and Equity with Community Connections

9:45 a.m. Networking Break and Move to Breakout Sessions 

9:55 a.m. Breakout Sessions

Topics include:

• Patient and Family Centered Care
• Culture, Leadership, and Governance 

10:20 a.m. Networking Break and Move to Breakout Sessions

10:30 a.m. Breakout Sessions

Topics include:

• Workforce and Well-being
• Quality Improvement and Harm Prevention

 10:40 a.m. Networking Break and Move to Breakout Sessions

10:50 a.m. Breakout Sessions

Topics Include:

• Improving/Innovating Care Models and Delivery
• Workforce Solutions

11:30 a.m. Move to Main Session

11:40 a.m. Turbocharging 2026: The Critical Role of Artificial Intelligence

Steve Berkowitz, MD, Founder and President, SMB Consulting

Despite the fact that most hospitals have achieved many of the quality measures, there is considerable concern that overall quality/ life expectancy has not improved.  

This presentation discusses the four phases of quality improvement and how AI serves to be the true catalyst to drive quality improvement to the next level.  Dr. Berkowitz will discuss specific applications of AI and how best to strategically utilize this technology to lead to better outcomes and community health.

12:30 p.m. Luncheon, Excellence in Patient Safety Recognition, and Closing Speaker

2:00 p.m. Adjourn