AGENDA
April 3, 2024
9 a.m. Summit Registration
10 a.m. Welcome
James Brexler, FACHE, President and Chief Executive Officer Doylestown Health, Chair, Board of Directors, The Hospital and Healthsystem Association of Pennsylvania
10:05 a.m. Politics and Health Care: A Fireside Chat with Domenico Montanaro and Ron Southwick
Domenico Montanaro, Senior Political Editor and Correspondent, NPR
Ron Southwick, Editor, Chief Healthcare Executive, Former Editor of PennLive, The Patriot News
Join us for this engaging fireside chat between Ron Southwick, Editor for the Chief Healthcare Executive, and Domenico Montanaro, Senior Political Editor at NPR, as they discuss the current political climate in America. From the latest developments in Washington to the biggest issues impacting how hospitals conduct business, this conversation will provide a nuanced and insightful analysis of the issues shaping American politics today and the upcoming election.
11 a.m. Improving Patient Safety Through Communication
Dr. Tejal Gandhi, MPH, CPPS, Chief Safety and Transformation Officer, PressGaney
Communication and teamwork skills are essential for providing quality health care. When all clinical and non-clinical staff collaborate effectively, health care teams can improve patient outcomes, prevent medical errors, improve efficiency and increase patient satisfaction. During this session, Dr. Tejal Gandhi will discuss strategies and tactics to communicate effectively and bolster engagement among hospital teams and patients, leading to safe, high-quality care.
12 p.m. Networking Lunch, Sponsor Exhibits, Award Posters, and Solutions Stage
Committee Luncheons - Invitation Only
1:05 p.m. Addressing the Public Narrative about Hospitals
Richard (Rick) Pollack, President and Chief Executive Officer, American Hospital Association
Mark Rubino, MD, President, Forbes Hospital
American Hospital Association (AHA) President and CEO Rick Pollack will sit down with HAP board member, Mark Rubino, MD, President, Forbes Hospital, and provide a national perspective on the state of American health care, the current political landscape in Washington D.C., and its impact on our nation’s hospitals and health systems. Rick will share AHA’s current work and will identify opportunities for hospitals share their stories.
2 p.m. Networking Break, Sponsor Exhibits, Award Posters, and Solutions Stage
2:15 p.m. Tactical Solution Centers
A. Emergency Department Throughput: Strategies for Success
Marc Harris, DO, FACEP, System Chairman of Emergency Medicine, Guthrie Robert Packer Hospital
Shelby McCutcheon, MSN, RN, CEN, PHRN, Director, Emergency Department, Guthrie Robert Packer Hospital
Joseph Macdonald, CSSBB, MBA, Process Improvement Engineer, Main Line Health
Lan P. Nguyen, MBA, MS, LSSBB, Process Improvement Engineer, Main Line Health
B. What Hospital Executives Need to Know Now about Managing the Change Healthcare Cyberattack and Recovery
Jolene Calla, Esq., Vice President, Finance and Legal Affairs, The Hospital and Healthsystem Association of Pennsylvania
C. Food Insecurity and Health: Strategies to Improve Access and Advance Equity
Elizabeth Hivner, MEd CHES, Manager of Community Health and Wellness Penn Medicine Lancaster General Health
Rajika E. Reed, Ph.D., MPH, MEd, Vice President Community Health, St. Luke’s University Health Network
3:05 p.m. Networking Break and Move to Breakout Sessions
3:15 p.m. Tactial Solutions Centers
A. Workforce Innovation: Pipeline and Peer Support Strategies
Florrie Vanek, MSN, RN, NE-BC, Director of Nursing Education, Professional Practice, Pennsylvania Hospital
Desha Dickson, Vice President of of Diversity, Equity, and Inclusion and Community Wellness, Tower Health
Courtney Powers, Director, Community Wellness, Reading Hospital
B. Prior Authorization Reform—Understanding the New External Review Process in Pennsylvania
Sandy L. Ykema, Esq., Senior Health Insurance, Department Counsel at Pennsylvania Insurance Department
Richard L. Hendrickson, Esq., Department Counsel at Pennsylvania Insurance Department
C. Hospital Strategies for Reducing Maternal Health Disparities
Katie Costantini MSN, RNC, Director, Maternal Child Services, Chester County Hospital
Kelly A. Zapata, BSN, RN, CBC, CSSGB, Senior Improvement Advisor, Hospital of the University of Pennsylvania, Department of Women’s Health
4:15 p.m. Making Lives Better: Insights from Policymakers on Key Priorities and Initiatives
Moderator: Nicole Stallings, President and Chief Executive Officer, The Hospital and Healthsystem Association of Pennsylvania
Panelists:
Valerie Arkoosh, MD, MPH, Secretary, Department of Human Services, Commonwealth of Pennsylvania
Debra Bogen, MD, FAAP, Acting Secretary of Health, Commonwealth of Pennsylvania
Pennsylvania Secretary of Human Services, Valerie A. Arkoosh, MD, MPH, and Acting Secretary of Health Debra Bogen, MD, FAAP will sit down with HAP’s President and CEO, Nicole Stallings, to discuss the vision, opportunities, and challenges for the commonwealth, and how we can all help the people of Pennsylvania make their lives better. During this rapid-fire session, they will discuss strategies for working together to increase access to high-quality care, how to support providers, and invest in the commonwealth’s communities, including: maternal health, workforce, health equity, rural health and behavioral health.
5 p.m. Networking Reception, Sponsor Exhibits, Award Posters, and Solutions Stage
6:30 p.m. Dinner, Awards Presentation, and Keynote Speaker
7:15 p.m. Achievement Awards Recognition, AHA Grassroots Champion, and Most Valuable PAC Player Award
7:30 p.m. The Power of Resilience: How to Cultivate a Mindset that Changes the World
Hayley Arceneaux, Physician Assistant, St. Jude Children's Research Hospital, Commercial Astronaut
At the age of 10, Hayley's life took an unexpected turn when she was diagnosed with osteosarcoma, a rare form of bone cancer. Instead of letting her dreams be shattered, she found herself serving as an ambassador for St. Jude on Inspiration4, the first all-civilian mission to orbit Earth. Not only did she become the first person with a prosthesis to go to space, but she also made history as the youngest American and the first pediatric cancer survivor to venture beyond Earth's bounds.
Join Hayley in the capsule simulator, scale the heights of Mount Rainier, witness the breathtaking views of Earth from space, and appreciate the possibilities that await you. Even in the face of life’s darkest challenges, there is always the opportunity to embrace a perspective that reaches far beyond the boundaries of this world.
8:30 p.m. Fireside Chats
April 4, 2024
7:30 a.m. Networking Breakfast and Conference Registration
8:30 a.m. President’s Remarks
Nicole Stallings, President and Chief Executive Officer, The Hospital and Healthsystem Association of Pennsylvania
8:50 a.m. Advancing Equity in Maternal Health: The Path Forward
Moderator: Shelly Buck, DNP, MBA, President, Riddle Hospital, Member, Board of Directors, The Hospital and Healthsystem Association of Pennsylvania; Chair, Maternal Health Taskforce, The Hospital and Healthsystem Association of Pennsylvania
Panelists:
Gerria Coffee, President, Pennsylvania Doula Commission
Aasta Dinesh Mehta, MD, MPP, Physician, Obstetrics and Gynecology, Penn Medicine
Hyagriv Simhan, MD, MS, Professor, Obstetrics, Gynecology, and Reproductive Sciences, University of Pittsburgh School of Medicine, Executive Vice Chair, Obstetrical Services, Director of Clinical Innovation for the Women's Health Service Line, Executive Director, OB-GYN and Women’s Health, UPMC
This session will examine root causes of maternal health disparities and opportunities to advance equitable care. With our panel of hospital leaders and community partners, we will delve into recent progress, programs, and partnerships; explore how providers, community partners, and government can work together to advance maternal care equity; and discuss efforts to develop a material health equity strategy.
9:40 a.m. Financial Sustainability for the Next Phase of Health Care
Erik Swanson, Senior Vice President, Kaufman Hall
Carrie Willetts, President and Chief Executive Officer, WVU Medicine Uniontown Hospital
Too often external factors, including roadblocks in the move from volume to value and the onslaught of other substantial reimbursement issues have health care organizations stuck in reactive planning. Join this innovative session with leading financial expert Eric Swanson as he discusses how some hospitals are successfully navigating these challenges and what solutions health care leaders can use to stay ahead of the financial curve. He will provide strategic insights into how to move from the reactive but necessary stage of financial recovery and transition into long-term, proactive financial health and sustainability.
10:25 a.m. Networking Break, Sponsor Exhibits, and Solutions Stage
10:40 a.m. Artificial Intelligence in Health Care
Steve Berkowitz, MD, Founder and President, SMB Consulting
Hardly a day goes by when there is not a story in the news about artificial intelligence (AI) and its impact on society. New advances in technology and applications are both exciting and scary. GPT is enabling technology that is increasingly like a human. Computer-brain interfaces can physically connect the mind to the computer. How does the health care executive stay on top of the science and make knowledgeable decisions? Or do we just let AI take over the world? Might your new doctor be an AI hologram? Dr. Berkowitz will review the basic models and concepts of AI such as processing speed, machine learning, and networks, with particular emphasis on their applications in health care. He will discuss special interest topics such as GPT, brain-computer interfaces, emergent properties, and the concept of singularity. He will discuss the present and future impact of AI on health care systems, patients, and providers.
11:30 a.m. What's Next in Health Care Workforce Development and Empowerment
Moderator: Jay Feldstein, DO, President and Chief Executive Officer, Philadelphia College of Osteopathic Medicine
Panelists:
Luke Bernstein, President and Chief Executive Officer, Pennsylvania Chamber of Business and Industry
N. Benjamin Fredrick, MD, Director, Global Health Center, Director, 3PA Area Health Education Center (PA AHEC), Doctors Kienle Chair for Humane Medicine, Professor of Family and Community Medicine, and Public Health Sciences and Humanities, Penn State Hershey Medical Center, Pennsylvania State University College of Medicine
Kathy Mayle, MBA, MNEd, RN, Dean of Nursing, Community College of Allegheny County
Hope Waltenbaugh, MSN, RN, CNOR, NE-BC, Vice President, Nursing Operations and Innovation, Perioperative Internal Staffing Team, Allegheny Health Network
Hospitals and health systems continue to face acute workforce challenges. Competition for labor remains intense, particularly for nurses. Staffing costs are skyrocketing, especially in small rural hospitals that often find it hard to attract workers. During this session, we will hear from a panel of community and hospital leaders who discuss new ways of thinking about the health care workforce pipeline, career pathways and how we can strengthen the nursing and physician pipeline.
12:20 p.m. Networking Lunch
1:05 p.m. Engaging a Multi-Generational Workforce with a Gig Economy
Kelly Parker, Vice President, Channel Partnerships, Qualivis
For the first time in modern history, there are five generations in the workforce. With workforce shortages continuing to challenge the health care industry, recruitment and retention across all generations are critical to effectively serve the needs of our communities. This session will explore generational differences and explore how the right strategies and technology can keep your multigenerational workforce engaged and thriving in the workplace. We’ll discuss how hospital leaders can factor in emerging trends to deepen employee engagement, improve caregiver satisfaction and spark innovation. During this session, you’ll be able to describe innovative recruitment and retention strategies given staffing challenges and identify strategies to leverage technology for health care worker engagement.
1:30 p.m. Closing Remarks
Nicole Stallings, President and Chief Executive Officer, The Hospital and Healthsystem Association of Pennsylvania