Clinical worker talking with male patient

Paying for Your Stay

Pennsylvania hospitals believe that patients and their families should have as much information as they can get to make the best decisions about their care and to be protected from the financial burdens of unexpected medical bills.

Though insurers are in the best position to help patients understand what is considered in network or out of network, everyone providing health care services has a role to play in helping consumers navigate the complicated health care delivery system.

Hospitals are working to help patients understand their financial responsibility by:

  • Offering a special help-line number for billing/pricing questions
  • Having patient advocates and financial counselors on-hand to meet with families in person or via telephone call
  • Providing cost estimator tools to estimate out-of-pocket costs
  • Holding educational sessions about paying for hospital services

Patients also can use the price estimators and provider network information at health plan websites and talk to their provider about quality, value, and cost treatment options.


HAP News

August 14, 2020

AHA Releases Updated COVID-19 Essential Surgery Roadmap

During April, when Pennsylvania hospitals were looking forward to the resumption of scheduled surgeries and procedures, the American Hospital Association (AHA) and a group of national health care and provider organizations, issued a joint statement that outlined a roadmap for resuming elective surgeries. Yesterday, the AHA and partnering organizations released an updated version of their roadmap.

August 10, 2020

HAP Announces 2020 Achievement Awards Winners

The Hospital and Healthsystem Association of Pennsylvania (HAP) is proud to honor the winners of the 2020 Achievement Awards. The winning initiatives celebrate hospitals leveraging partnerships and inventive ideas to improve patient care and outcomes and invest in the specific health needs of communities.

August 03, 2020

New Fact Sheet Supports Efforts to Make Telehealth Flexibilities Permanent

The American Hospital Association (AHA) has released a new fact sheet to support its national effort to urge Congress and the Administration to ensure telehealth flexibilities remain in place after the COVID-19 public health emergency ends and to reimburse virtual services on par with in-person care.

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