Clinical worker talking with male patient

Paying for Your Stay

Pennsylvania hospitals believe that patients and their families should have as much information as they can get to make the best decisions about their care and to be protected from the financial burdens of unexpected medical bills.

Though insurers are in the best position to help patients understand what is considered in network or out of network, everyone providing health care services has a role to play in helping consumers navigate the complicated health care delivery system.

Hospitals are working to help patients understand their financial responsibility by:

  • Offering a special help-line number for billing/pricing questions
  • Having patient advocates and financial counselors on-hand to meet with families in person or via telephone call
  • Providing cost estimator tools to estimate out-of-pocket costs
  • Holding educational sessions about paying for hospital services

Patients also can use the price estimators and provider network information at health plan websites and talk to their provider about quality, value, and cost treatment options.


HAP News

July 27, 2021

2021 HAP Donate Life PA Hospital Challenge Honorees Announced

The Hospital and Healthsystem Association of Pennsylvania (HAP) today announced the honorees for its 2021 Donate Life Pennsylvania Hospital Challenge. The initiative encourages Pennsylvania hospitals to increase organ donation awareness and designations within their hospital and community. HAP partnered with the Pennsylvania Department of Health and the two organ procurement organizations serving Pennsylvania — the Center for Organ Recovery & Education (CORE) and Gift of Life Donor Program — to support the challenge.

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