August 07, 2023 Ten Years of Patient and Family Advocacy HAP's PFAC is celebrating 10 years of working to improve the patient experience of care.
April 22, 2022 PA Hospitals Shine in CMS Value-Based Purchasing Program Even amid the COVID-19 pandemic, Pennsylvania’s hospitals continue to deliver extraordinary care.
June 01, 2021 Patient and Family Engagement: Recovering from the Pandemic Part one of three: through a three-part blog series, we explore the importance of considering the impact of and strategies to engage patient and family engagement.
May 10, 2018 Eight Ways HAP Is Helping Clear the Path toward Health Care’s Future We all know health care is changing, with even bigger changes ahead. I described the four most likely “alternate realities” for the future of hospitals and health care. In many ways, hospitals and health systems are feeling the brunt of these changes.
February 19, 2018 PA Rural Hospital Leaders Speak at National Conference: “The Triple Aim is the right thing to do” Rural hospital leaders from western Pennsylvania recently shared their insights and best practices for transformation and care coordination with several hundred colleagues from across the nation at the American Hospital Association’s 31st Annual Rural Healthcare Leadership Conference in Phoenix.
October 13, 2017 Patient and Family Engagement: Nice to Have—or Strategic Necessity? For some time now, Medicare has been financially rewarding hospitals for good patient experiences as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).