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PA Health Insurance Marketplace to Undergo Maintenance to Add ARPA Savings

Savings from ARPA automatically uploaded into consumer accounts

June 02, 2021

Starting this evening, Pennsylvania’s health insurance marketplace, Pennie, will undergo scheduled maintenance to add savings from the American Rescue Plan Act of 2021 (ARPA) into consumer accounts. Pennie officials estimate the Pennsylvanians will receive about $270 million in additional subsidies from the ARPA.

The planned interruption in service begins today at 6 p.m. and runs through Sunday, June 6. The Pennie Call Center will be open June 3–4 from 8 a.m. to 6 p.m. to assist customers, and those who go to the website during this downtime will see a video explaining what changes are being made and noting that Pennie will resume full online service on Monday, June 7.

The scheduled maintenance period will ensure qualifying consumers automatically receive additional subsidies from the ARPA, even if consumers made manual changes to their accounts. Signed into law March 11, 2021, the ARPA temporarily expanded health insurance marketplace subsidies during 2021 and 2022 to make health care coverage more affordable for Americans during the pandemic.

The ARPA caps premiums at 8.5 percent of income and significantly lowers the cost of premiums for hundreds of thousands of Pennsylvanians. Current Pennie customers with individual plans will receive about $87 in additional monthly savings and those with family plans will average about $118 in additional savings, Pennie officials have said.

Online resources are available to assist consumers during this maintenance period. Pennie officials also plan to provide updates via email and social media. Messages sent to potential new customers as part of the American Rescue Plan will be paused from June 1 to June 7.

Due to a COVID-19 Special Enrollment Period, residents have until August 15 to enroll in health coverage.

With specific questions about your 2021 health insurance options or how to sign up, visit Pennie’s contact page. Consumers who need to shop for insurance can use the plan comparison tool, and customer service is available over the phone at (844) 844-8040 and online.

For questions or more information about 2021 enrollment, contact Jolene Calla, Esq., HAP’s vice president, health care finance and insurance.