October 13, 2017 Patient and Family Engagement: Nice to Have—or Strategic Necessity? For some time now, Medicare has been financially rewarding hospitals for good patient experiences as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
August 11, 2017 Tackling the high price of medications in PA: Why target 340B, a program for vulnerable patients and hospitals? Pennsylvanians, like all Americans, are concerned about how much they pay for prescription drugs.
October 31, 2016 Advancing a Culture of Mutual Respect: a critical element for a healing environment As President and CEO of Main Line Health, I am always looking to our staff to offer me real time insight into how we can continually improve on our efforts to create an inclusive and respectful environment for our patients and colleagues.
February 23, 2016 Not-for-Profit Post-Acute Providers are Ideal Partners in Population Health Strategies Older adults are among the fastest growing age groups, and they are at high risk for developing chronic illnesses and related disabilities. Population health is a strategy that can improve their health and health outcomes.
February 17, 2016 Crucial Health System Financing, Affordable Seniors' Housing—and a Home for Sister Teresa Ann As a health system leader, martialing resources to improve the health and health care of our patients and communities are some of my most important responsibilities.
April 16, 2015 Understanding Hospital Ratings: Consider the Source The federal government has just started using stars (five being the best) to rate patients’ experience of their hospital care.