HAP's Vision, Mission, Guiding Principles, and Values 

Vision

A Healthy Pennsylvania

Mission

To empower hospitals and health systems as the leading advocates for improving health in their communities.

Guiding Principles

• Leadership
• Engagement
• Inclusion and Equity
• Creativity and Innovation
• Continuous Improvement
• Integration
• Collaboration
• Accountability
• Transparency
• Fiscal Soundness

Values

Respect

• We respect the value of diverse approaches and recognize the power of teamwork to accomplish shared goals

Innovation

• We recognize that health care is constantly changing and that we must adapt to meet the needs of our customers and the patients they serve

Service

• We hold ourselves to the highest standards of service to our members, customers, and colleagues and expect that every contact is timely, accurate and responsive to member needs

Excellence

• We use our energy, skills, and resources to deliver sustainable results and continually strive to maintain our position as the leading and trusted voice of the hospital community in Pennsylvania