HAP Staff Directory

Executive Office

The Executive Office is responsible for the overall direction and management of The Hospital and Healthsystem Association of Pennsylvania (HAP), its strategic plan, and fulfillment of HAP’s vision, mission, and guiding principles. HAP’s president and chief executive officer is a member of the HAP Board of Directors and interacts with regional, statewide, and national health care organizations.

Andy Carter, President and Chief Executive Officer
Ashlyn Booher, Special Assistant to the President and Chief Executive Officer


The Accounting staff is responsible for all corporate accounting, budgeting, and financial operations of the association as well as establishing and maintaining internal controls. Staff also is responsible for providing oversight in monitoring compliance with all provisions of federal and state contracts, grants, and regulations; and all lobbying reporting requirements.

Gail Lucas, Vice President and Controller
Doug Barber, Senior Accountant
Brenda Redding, Accounts Payable Specialist
Sherniece Batson, Accounting Specialist


The Legislative Advocacy staff is primarily responsible for the association’s advocacy efforts with the Pennsylvania General Assembly, the Governor’s Office, and the Pennsylvania Congressional Delegation. Department staff leads HAP’s advocacy activation activity through HAPtivate! and the association’s political engagement work including generating support for the Hospital Association Political Action Committee (HAPAC).

Laura Stevens Kent, Senior Vice President of Advocacy and External Affairs
Heather Tyler, Vice President, State Legislative Advocacy
John Myers, Vice President, Federal Advocacy
Stephanie Watkins, Senior Strategy Advisor/Special Projects
Sarah Lawver, Senior Director of Legislative and Grassroots Advocacy
Jake Felker, Director, Political Engagement
Heidi Ryan, Political Action Manager
Jill Heineman, Administrative Assistant

Business Development and Member Services

Business Development and Member Services staff leads HAP’s membership marketing, member relations, member satisfaction, strategic and business planning, and is responsible for maintenance of the association’s institution-specific database.

Daneen Schroder, Vice President, Business Development and Member Services
Daniel Smedley, Director, Membership Engagement
Marty Kenyon, Education Program and Membership Coordinator

Business Development and Operations

Business Development and Operations staff provides support to the association in the areas of internal accounting and finance, communications and public affairs, facility management, human resources, information technology, membership services, quality, and population health. This area is responsible for all billing and collection of association dues, as well as maintenance of the various membership databases.

Tina Latin-True, Senior Vice President, Business Development and Operations
Mary Shortledge, Vice President, Operations and HMS Services
Dawn Hall, Senior Administrative Assistant

Communications and Public Affairs

The Communications and Public Affairs staff is responsible for HAP member publications, media relations, social media strategies, Healthy Me PA (HAP’s digital community), and all other association communications services and activities.

Chris Daley, Vice President, Strategic Communications
Liam Migdail, Director, Media Relations
Matthew Nojiri, Content Creator
Jordan Zabady, Producer, Digital Communications
Cindy Glessner, Manager, Website Services

Education Services

Education Services is responsible for the development and implementation of HAP education programs and continuing education activities including membership workshops, distance learning, and statewide conferences.

Emily Lewis, Director, Education Planning and Development

Emergency Management

HAP’s Emergency Management program is available to support member organizations in all phases of emergency management, including impacts within organizations that may require incident management, external coordination, training and exercise delivery and recovery support. The team is located geographically across the state to quickly support facility-based emergency management programs.

Christopher Chamberlain, MS, RN, CHEP, Vice President, Emergency Management 
Matthew Linse, Manager
Jason Tomashunas, MS, CHEP, Manager 
Charles “CJ” Sabo, MPH, EMT-B, Manager 
Ryan Weaver, MBA, BSN, RN, CPPS, Manager
Tom Kitchen, Jr., Manager, MECM

Health Care Finance and Insurance

The staff in Health Care Finance and Insurance analyze the fiscal impact of federal and state policies as they apply to hospitals and health systems, advocate for fair reimbursement policies, and assist hospitals and health systems in payment issues with payors and data affecting the health care finance and delivery system.

Jolene Calla, Esquire, Vice President, Health Care Finance & Insurance
Judy A. Miller, Director, Financial Systems Analysis

Health Economics and Policy

The Health Economics and Policy staff is primarily responsible for the association’s policy development, advocacy efforts with state and federal agencies, legal issues, and services to member constituency groups.

Jeffrey Bechtel, Senior Vice President, Health Economics and Policy
Kathryn Slatt, Vice President, Innovative Payment and Care Delivery
Mary Marshall, Senior Director of Workforce & Professional Development
Janelle Hoch, Administrative Assistant

Human Resource Services

Human Resource Services staff is responsible for all personnel and human resource services, monitoring HAP’s compensation system, benefit offerings, compliance with state and federal human resource requirements, and recruitment activities for the association.

Kimberly McCoy, CEBS, MBA, SPHR, SHRM-SCP, Director, Human Resource Services

Information Technology and Services

The Information Technology (IT) and Services staff is responsible for maintaining the infrastructure to support and ensure IT system integrity, security, and performance, which includes HAP’s membership management system, electronic communication and security, telecommunications, and all hardware and software support.

Arvydas Svalbonas, Director, Information Technology and Services
Judy Lynn, Network Specialist

Professional and Regulatory Advocacy

The Professional and Regulatory Advocacy staff monitors and responds to state and federal legislative, regulatory, and policy issues including facility and professional licensure, accreditation, and workforce supply across the care continuum, and provides compliance guidance.

Jennifer Jordan, Vice President, Regulatory, Behavioral Health and Equity Strategy
Kate McCale, Senior Director, Compliance Support

Quality Initiatives and Population Health

The Quality Initiatives program implements strategies to support Pennsylvania hospitals and health systems in improving the patient experience, patient care transitions, patient harm prevention, and preventing patient infections.

Population Health staff is responsible for population health management and value-based care systems. Staff engages hospital and health system physician leadership in HAP's policy, advocacy, and education initiatives.

Robert Shipp III, PhD, BSN, RN, NEA-BC, Vice President, Population Health and Clinical Affairs
Mary T. Catanzaro, RN BSMT (ASCP) CIC FAPIC, Project Manager, Infection Prevention
Janette Bisbee, MSN, RN-BC, CPXP, NHA, Project Manager
Elizabeth (Beth) Murray, M.Ed., RN, MCHES, HN-BC, Readmissions Project Manager
Lauren Geary, BS, RRT-NPS, CIC, Project Manager, Infection Prevention

Graycen Hunt, Clinical Data Analyst
Megan Dickson, Administrative Assistant/Education Coordinator


The Research staff provides data analysis and health care trend information, and supports members directly by modeling hospital-specific impact analyses related to Medicare and Medicaid budget and policy changes, and the impact of specific payment adjustment programs.

Sushma Sharma, PhD, Vice President, Heath Care Research, and Director, HAP Center for Health Policy Research
Ayse Yilmaz, Senior Research Analyst
Obaid Zaman, Project Director
Ki Lee, Cloud Data Architect

HAPevolve Staff

HAPevolve is a wholly-owned, for-profit subsidiary company of HAP. HAPevolve offers consulting and custom education specific to the challenges of understanding and implementing health care legislation and regulation. Leveraging HAP’s unparalleled expertise and strategic business partners, the HAPevolve menu of services includes on-demand solutions to alleviate legal, regulatory, fiscal, and operational obstacles within hospitals and health care organizations.

Joe Tibbs, President
Lori Mulholland, Director of Business Development
Mary Akyol, Director, Consulting Services
Warren Bubb, Operations Specialist
Joanie Tomashunas, Sales Specialist