HAP Staff Directory

Executive Office

The Executive Office is responsible for the overall direction and management of The Hospital and Healthsystem Association of Pennsylvania (HAP), its strategic plan, and fulfillment of HAP’s vision, mission, and guiding principles. HAP’s president and chief executive officer is a member of the HAP Board of Directors and interacts with regional, statewide, and national health care organizations.

Nicole Stallings, President and Chief Executive Officer
Liam Migdail, Chief of Staff
Ashlyn Booher, Special Assistant to the President and Chief Executive Officer


The Accounting staff is responsible for all corporate accounting, budgeting, and financial operations of the association as well as establishing and maintaining internal controls. Staff also is responsible for providing oversight in monitoring compliance with all provisions of federal and state contracts, grants, and regulations; and all lobbying reporting requirements.

Mary Shortledge, Vice President, Accounting and Operations
Doug Barber, Accounting Manager
Sherniece Batson, Accountant
Brenda Redding, Accounts Payable Specialist


The Advocacy staff is primarily responsible for the association’s advocacy efforts with the Pennsylvania General Assembly, the Governor’s Office, and the Pennsylvania Congressional Delegation. Department staff leads HAP’s advocacy activation activity through HAPtivate! and the association’s political engagement work including generating support for the Hospital Association Political Action Committee (HAPAC).

Stephanie Watkins, Senior Vice President of Advocacy and Policy
Heather Tyler, Vice President, State Legislative Advocacy
John Myers, Vice President, Federal Advocacy
Sarah Lawver, Senior Director of Legislative and Grassroots Advocacy
Jake Felker, Director, Political Engagement
Heidi Ryan, Political Action Manager
Jill Heineman, Administrative Assistant

Business Development & Operations

Business Development & Operations staff provides support to the association in the areas of internal accounting and finance, communications and public affairs, facility management, human resources, information technology, membership services, quality, and population health. This area is responsible for all billing and collection of association dues, as well as maintenance of the various membership databases.

Tina Latin-True, Chief Operating Officer
Dawn Urffer, CAP-OM, Senior Administrative Assistant

Communications and Public Affairs

The Communications and Public Affairs staff is responsible for HAP member publications, media relations, social media strategies, Healthy Me PA (HAP’s digital community), and all other association communications services and activities.

Chris Daley, Vice President, Strategic Communications
Matthew Nojiri, Content Creator
Jordan Zabady, Graphic Designer
Cindy Glessner, Manager, Website Services


Education staff is responsible for the development and implementation of HAP education programs and continuing education activities including membership workshops, distance learning, and statewide conferences.

Emily Lewis, Director, Education Planning and Development

Emergency Management

HAP’s Emergency Management program is available to support member organizations in all phases of emergency management, including impacts within organizations that may require incident management, external coordination, training and exercise delivery and recovery support. The team is located geographically across the state to quickly support facility-based emergency management programs.

Christopher Chamberlain, MS, RN, CHEP, Vice President, Emergency Management 
Matthew Linse, Manager
Jason Tomashunas, MS, CHEP, Manager 
Charles “CJ” Sabo, MPH, EMT-B, Manager 
Ryan Weaver, MBA, BSN, RN, CPPS, Manager
Tom Kitchen, Jr., MECM, Manager

Finance & Legal Affairs

The staff in Finance & Legal Affairs analyze the fiscal impact of federal and state policies as they apply to hospitals and health systems, advocate for fair reimbursement policies, and assist hospitals and health systems in payment issues with payors and data affecting the health care finance and delivery system.

Jolene Calla, Esq., Vice President, Finance & Legal Affairs
Janelle Hoch, Administrative Assistant

Human Resource Services

Human Resource Services staff is responsible for all personnel and human resource services, monitoring HAP’s compensation system, benefit offerings, compliance with state and federal human resource requirements, and recruitment activities for the association.

Kimberly McCoy, CEBS, MBA, SPHR, SHRM-SCP, Director, Human Resource Services

Information & Technology Services

The Information & Technology (IT) and Services staff is responsible for maintaining the infrastructure to support and ensure IT system integrity, security, and performance, which includes HAP’s membership management system, electronic communication and security, telecommunications, and all hardware and software support.

Arvydas Svalbonas, Director, Information & Technology and Services
Judy Lynn, Senior Network Specialist

Member Services & Strategic Initiatives

Member Services staff leads HAP’s membership marketing, member relations, member satisfaction, strategic and business planning, and is responsible for maintenance of the association’s institution-specific database.

Daneen Schroder, Vice President, Member Services & Strategic Initiatives
Daniel Smedley, Director, Member Engagement
Marty Kenyon, Education Program and Membership Coordinator


HAP’s Policy staff is responsible for the association’s policy development, advocacy efforts with state and federal agencies, legal issues, and services to member constituency groups.

Kathryn Slatt, Vice President, Policy & Care Delivery
Jennifer Jordan, Vice President, Equity & Behavioral Health
Kate McCale, Senior Director, Policy & Regulatory Affairs

Quality Initiatives

The Quality Initiatives program implements strategies to support Pennsylvania hospitals and health systems in improving the patient experience, patient care transitions, patient harm prevention, and preventing patient infections.

Janette Bisbee, MSN, RN-BC, CPXP, NHA, Education/Project Manager, Quality Initiatives
Mary T. Catanzaro, RN BSMT (ASCP) CIC FAPIC, Project Manager, Infection Prevention
Elizabeth (Beth) Murray, M.Ed., RN, MCHES, HN-BC, Project Manager
Lauren Geary, BS, RRT-NPS, CIC, Project Manager, Infection Prevention


The Research staff provides data analysis and health care trend information, and supports members directly by modeling hospital-specific impact analyses related to Medicare and Medicaid budget and policy changes, and the impact of specific payment adjustment programs.

Sushma Sharma, PhD, Vice President, Heath Care Research, and Director, HAP Center for Health Policy Research
Ayse Yilmaz, Senior Research Analyst
Obaid Zaman, Project Director
Ki Lee, Cloud Data Architect

Graycen Hunt, Clinical Data Analyst

Workforce & Clinical Affairs

The Workforce & Clinical Affairs staff support the organization’s increased role in health care workforce solutions and lead the association’s focus on maintaining safe workplaces, prioritizing the health care talent infrastructure, and strengthening the health care community.

Robert Shipp III, PhD, BSN, RN, NEA-BC, Vice President, Workforce & Clinical Affairs
Mary Marshall, Senior Director, Workforce & Professional Development
Meg Dickson, Administrative Assistant/Education Coordinator

HAPevolve Staff

HAPevolve is a wholly-owned, for-profit subsidiary company of HAP. HAPevolve offers consulting and custom education specific to the challenges of understanding and implementing health care legislation and regulation. Leveraging HAP’s unparalleled expertise and strategic business partners, the HAPevolve menu of services includes on-demand solutions to alleviate legal, regulatory, fiscal, and operational obstacles within hospitals and health care organizations.

Joe Tibbs, President
Lori Mulholland, Director of Business Development
Mary Akyol, Director, Consulting Services
Joanie Tomashunas, Sales Specialist
Matthew Gallardo, Account Executive