Resources for Acute Care Hospitals to Maintain Person-and-Family Centered Care during the COVID-19 Crisis
The Hospital and Healthsystem Association of Pennsylvania (HAP) offers guidance for acute care hospitals to continue a commitment of providing high quality care that places the patient at the center of the health care team during the COVID-19 crisis.
This section describes ways to express caring during difficult conversations.
Planetree International offers examples of caring communication in a variety of situations people in health care are encountering today
The Beryl Institute asks the question: What are your most crucial efforts to ensure a focus on the human experience is not lost during this health crisis?
This section provides guidance related to hospital visitation.
Planetree International offers guidelines for responsibly managing family presence in the hospital setting during the COVID-19 pandemic
This section provides questions for rounding that may be used during a pandemic.
The Planetree International organization provides tools to encourage open discussion with patients and staff
This section provides practical advice for implementing telemedicine in a health care practice.
The American Academy for Family Physicians discusses telemedicine technology, reimbursement, and new CMS regulatory requirements
A physician from the Center to Advance Palliative Care makes the case for telemedicine and provides tips for the best possible interaction during the COVID-19 pandemic
This section provides advice related to using social media effectively during a pandemic.
The International Foundation of Red Cross and Red Crescent Societies (IFRC) offer tips on the use of social media as part of the COVID-19 response
Topics: Emergency Preparedness, Patient and Family Engagement
Revision Date: 4/3/2020
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