2026 Pennsylvania Continuous Service Readiness Spring Conference Register Now

Agenda

4/16/2026

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4/17/2026

Learning Objectives

At the conclusion of this program, participants will be able to:

1. Describe scoring patterns and outcomes of surveys within Accreditation 360
2. Review of recent updates to Accreditation 360 standards related to infection control
3. Identify key Joint Commission standards and elements of performance applicable to the ambulatory settings and how to develop action plans to strengthen compliance
4. Identify pitfalls of change management initiatives
5. Explain strategies for a successful survey under the new Accreditation 360 model

Session-specific objectives:

Accreditation 360 (A360) Update

1. Describe scoring patterns and outcomes of surveys within A360
2. Review updated locations for top themed national opportunities
3. Discuss lessons learned in first quarter 2026 surveys

Standards to Sustainability: Joint Commission Standards to Support Effective Infection Control Practices

1. Review of recent updates to Accreditation 360 standards related to infection control
2. Examine high-risk observations with infection control implications to identify process gaps
3. Apply strategies that help maintain ongoing compliance in your infection control program

Successful Change Management in Healthcare Today

1. Assess your department’s vision
2. Review your organizational culture
3. Critically understand the value of strong team members
4. Identify pitfalls of change management initiatives
5. Integrate vision, culture, and team into your change management program

Preparing the Ambulatory Locations for Joint Commission Hospital Accreditation

1. Identify key Joint Commission standards and elements of performance applicable to the ambulatory settings.
2. Evaluate gaps in current ambulatory operations to develop action plans to strengthen compliance with regulatory standards

Maintaining Continuous Survey Readiness Under the New Accreditation 360 Model: Including Leading Practices from the Field

1. Verbalize common survey themes under the new Accreditation 360 model
2. Explain strategies for a successful survey under the new Accreditation 360 model
3. Describe one tactic to help maintain a constant state of readiness by using your internal data.

Continuing Education

The Pennsylvania Spring 2026 CSR Conference on April 16 and 17, 2026 will award 10.5 continuing education contact hours for the following: ACCME, ANCC, ACHE, and ACPE.  

Full attendance at every session and completion of a post-engagement survey are prerequisites for receiving continuing education credits.

In support of improving patient care, this activity has been planned and implemented by Joint Commission Resources.  Joint Commission Resources is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. 

By attending the Spring 2026 CSR Conference offered by Joint Commission Resources, participants may earn up to 10.5 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

For additional information on continuing education credit, please visit our Continuing Education.

Conference Location/Overnight Accommodations

Conference Location

The Hospital and Healthsystem Association of Pennsylvania
30 North Third Street, Suite 600
Harrisburg, PA 17101

You can access a list of hotels in close proximity to HAP Headquarters here.

Registration Information

This conference is available to CSR members only.

Conference Registration Fee: $175

Registrants are responsible for the full fee if cancellation is received after Wednesday, April 8. There is a $50 administrative fee on all cancellations. Cancellations must be in writing. No-shows will be billed. Substitutions are permissible.

Please notify HAP Education Services at 717-561-5270, if you have dietary restrictions.