10:15 AM
Interactive Breakout Sessions
After Action Review: Critical Analysis of Your Hospital’s COVID-19 Response
Chris Chamberlain, MS, RN, CHEP, Vice President, Emergency Management, The Hospital and Healthsystem Association of Pennsylvania
Ryan Weaver MBA, BSN, RN, CPPS, Manager, Emergency Management, The Hospital and Healthsystem Association of Pennsylvania
This session will discuss after action reporting and improvement planning related to the COVID-19 response. Using standard processes, the attendee will discover methods to gather, review, analyze, and track performance improvements, leading to better preparedness for the “next” emergency.
Escape Room: Reducing Latent Safety Errors and Improving Patient Safety
Therese Justus, RN, MSN, DNP, CEN, TNCC, System Director of Simulation Education, Allegheny Health Network
Virtual escape room experiences are a fun and novel way to engage teams in learning about teamwork and communication skills. By working together on interactive and challenging puzzles, virtual escape rooms level the hierarchy commonly found in clinical training and simulation environments. This presentation will showcase a proactive, comprehensive simulation session with multiple modalities of teaching to reduce patient safety errors. Participants will be immersed into both a virtual and hands on experience and receive tools to assess the clinical environment for latent safety errors. At the completion of this session, you will be able to create a patient safety escape room, address gaps in best practices through auditing and data analysis.
Success with Sepsis: Remote Patient Monitoring and Interventions
Angie Mays, Clinical Coordinator, Central Monitoring Services, WellSpan Health
Holly Wolfe, MBA, CPHQ, Senior Director of Quality, WellSpan Health
Erica K. Martin, MSN, RN, NE-BC, Program Director, WellSpan Health Medicine Service Line
Unacceptably high sepsis mortality rates and low bundle compliance compelled WellSpan Health (WSH) to develop a novel model of care to improve performance in a cost-effective way that leveraged rather than burdened clinician humanity. The Central Alert Team model of care combines electronic tools with the expertise of a remote, RN-staffed telemonitoring team to allow for early identification of sepsis, timely initiation of evidence-based treatment and standard work, ongoing monitoring for completion of bundle components, and positive patient clinical response. As a result, WSH has achieved statistically and clinically significant improvements in sepsis bundle compliance and mortality, saving the lives of more than 350 people with a principle diagnosis of sepsis in the past three years. The model’s process, procedure, workflow, reporting, and accountability structure/framework will be shared—for application to not just sepsis but other clinical conditions as well.
Maintaining Quality During a Pandemic
Christopher Huot, MSN, RN, CNML, Nurse Manager, Interim Clinical Director for Critical Care, Penn Medicine, Pennsylvania Hospital
Ida Macri, Infection Preventionist, Pennsylvania Hospital
The COVID-19 pandemic brought unprecedented challenges to hospitals across the state. One of these challenges was how to maintain high quality standards and metrics in the midst of crisis and process changes. This presentation will explore the impact of the pandemic on quality metrics in the critical care units at Pennsylvania Hospital. It will also focus on the work ahead to achieve high quality outcomes as normal operations are resumed.