Cancellations must be received no later than 7 business days prior to the event start date to receive a refund, less the applicable processing fee. Individuals are responsible for canceling their registration online before the cancellation deadline. No refunds will be issued after the deadline or for no-shows. Substitutions are permitted.

Refunds will be processed within 30 days after the initial request and will be processed in the name of the original payer.

For cancellation questions or other requests, please contact HAP Education Services. ​