HAP

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HAP Helps Pennsylvania Hospitals Improve Quality and Safety of Patient Care

HAP is the only Pennsylvania-based organization to be named as a U.S. Department of Health and Human Services hospital engagement network. Hospital engagement networks are part of the Centers for Medicare & Medicaid Services’ Partnership for Patients, whose goals are to reduce preventable harm across nine hospital-acquired conditions and preventable readmissions. Through education and sharing of best practices, HAP helps hospitals to continually improve the quality and safety of patient care.

HAP member hospitals participating in the Pennsylvania Hospital Engagement Network may go to the PassKey Collaborative website for more detailed information and resources.


Improving the Patient Experience

Improving the Patient Experience

HAP and its member hospitals are working to lead consumers through a time of change in health care delivery. As patients seek care from multiple providers, hospitals want to play a key role in guiding them through the process and helping them be active participants in their care. This relationship can deliver better health and greater satisfaction.


Patient Care Transitions

Patient Care Transitions

Patient care transitions involve moving patients between health care providers as their condition and care needs change. Pennsylvania hospitals are working to improve communication between facilities; improve discharge processes; share patient information electronically; increase patient and family engagement; and connect with community organizations.


Patient Harm Prevention

Patient Harm Prevention

Patient harm is unintended physical injury resulting from or contributed to by medical care, including the absence of indicated medical treatment that requires additional monitoring, treatment, or hospitalization. Pennsylvania hospitals are working to analyze the cause of harm, identify prevention strategies, and ensure those strategies become part of the culture of care.


Preventing Patient Infections

Preventing Patient Infections

Health care-acquired infections are infections that patients get while receiving treatment for another condition. These may occur following surgery or as a result of care that requires the use of a life-saving device. Pennsylvania hospitals are working to eliminate health care-acquired infections.

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