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Quality

HAP Works With Pennsylvania Hospitals to Promote a Culture of Safety

HAP, through the work of its Hospital Improvement Innovation Network (HIIN), is helping Pennsylvania hospitals and health systems to focus on attitudes, values, behaviors, and relationships toward achieving a culture of safety by:

  • Strengthening the degree and quality of senior leadership engagement, patient and family engagement, physician engagement, worker safety, and disparities awareness by integrating culture of safety principles into all of the quality and patient safety improvement initiatives of the HIIN
  • Providing senior leadership with engagement concepts and tools, including intentional rounding, safety huddles, reward and recognition programs, and senior leadership involvement in patient safety and quality activities
  • Teaching patient and family engagement concepts and how hospitals can operationalize patient and family engagement by including examples from hospitals that have successfully incorporated patient and family engagement into their hospital’s operating practices
  • Inspiring action by physician leaders to enhance quality and patient safety improvements
  • Paying attention to employee wellness concepts that contribute to a safe working environment
  • Identifying and addressing health disparities to improve safety and decrease readmissions
  • Addressing the principles and implementation of high-reliability organizations

HIIN Goal: 

  • To support meaningful and sustainable change in reducing preventable harm, unnecessary readmissions, and safety across the board

For additional information about promoting a culture of safety or if you have a best practice to share about one of these initiatives, please contact Janette Bisbee, education/project manager.

Related News

November 15, 2018

News Release: New Report: PA Hospitals Decrease Mortality, Readmissions

News Release:  Pennsylvania’s hospitals continue to make strides in improving the quality and outcomes of the care they deliver to patients across the commonwealth, according to a report released today by the Pennsylvania Health Care Cost Containment Council (PHC4).


November 12, 2018

Antibiotics Awareness Week Stresses Appropriate Use of Antibiotics

The Centers for Disease Control and Prevention celebrates November 12–18 as U.S. Antibiotic Awareness Week. This annual observance gives hospitals the opportunity to make the public aware of the importance of appropriate antibiotic use.

 


November 05, 2018

News Release: SEPA Hospitals, Health Systems Honored at HAP’s Southeast Connect

News Release:  Five southeastern Pennsylvania hospitals and health systems were recognized Friday for their work to provide exceptional care to the region’s patients and families.


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