May 10, 2018 Eight Ways HAP Is Helping Clear the Path toward Health Care’s Future We all know health care is changing, with even bigger changes ahead. I described the four most likely “alternate realities” for the future of hospitals and health care. In many ways, hospitals and health systems are feeling the brunt of these changes.
February 19, 2018 PA Rural Hospital Leaders Speak at National Conference: “The Triple Aim is the right thing to do” Rural hospital leaders from western Pennsylvania recently shared their insights and best practices for transformation and care coordination with several hundred colleagues from across the nation at the American Hospital Association’s 31st Annual Rural Healthcare Leadership Conference in Phoenix.
October 13, 2017 Patient and Family Engagement: Nice to Have—or Strategic Necessity? For some time now, Medicare has been financially rewarding hospitals for good patient experiences as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
February 23, 2016 Not-for-Profit Post-Acute Providers are Ideal Partners in Population Health Strategies Older adults are among the fastest growing age groups, and they are at high risk for developing chronic illnesses and related disabilities. Population health is a strategy that can improve their health and health outcomes.
January 14, 2016 Do Rural Residents Deserve Less Access Than Their Urban Counterparts? Health care is undergoing a major transformation as we move from a volume-based model of care to a value-based model. The Triple Aim focus of improved patient experience, population health, and reduced health care costs is appropriate. But not every hospital can get to the destination at the same pace or even in the same way. The challenge is greatest for small, rural providers.
April 16, 2015 Understanding Hospital Ratings: Consider the Source The federal government has just started using stars (five being the best) to rate patients’ experience of their hospital care.
January 22, 2015 Treat Me Like a Person Not a Number—The Total Patient Experience is What Matters Health care leaders, some more reluctantly than others, are joining a growing national conversation about treating patients as consumers. To be direct, they are facing the fact that the hospital community is not very consumer-friendly when it comes to the total patient experience.
August 15, 2014 Brave Hospitals HAP recently stepped out of its comfort zone, and took a journey in to unchartered territory when we adopted our new strategic plan. The plan is different, bold, and I believe, brave as well.
March 28, 2014 Three Reasons to Apply for BPCI In a Valentine’s Day surprise, CMS announced that it was opening a new round of applications in the Bundled Payment for Care Improvement Initiative (BPCI). Hospitals that weren’t among the initial 467 to request the data to assess this opportunity in 2011 have until April 18, 2014, to submit their request.
December 30, 2013 Our Vision of a Healthy Pennsylvania Hospitals are not just providers of acute and emergent care. They are building relationships with patients and consumers that go beyond an episode of care.