Patient Access Solutions


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Patient Access Solutions

Increase patient satisfaction and hospital profitability

24/7 Patient Access Solutions that increase patient satisfaction and hospital profitability.

Our Solutions:

  • Appointment Scheduling
  • Appointment Reminders
  • Financial Pre-Screening
  • Pre-Registration
  • Over-flow Call Handling
  • After Hours Call Handling
  • Physician Referral Services
  • Page Operators

The value we bring:

  • Increased patient satisfaction
  • Reduced no-show rates
  • Reduced number of walk-ins
  • Increased fill rates
  • Increased reimbursement
  • Improved management of outpatient populations
  • Excellent time to answer resulting in reduced call abandonment rates
  • Dedicated team of live contact center agents
  • Robust reporting via interactive dashboards

Our solutions are fully-customizable, scalable, and technology-based. Our agents work 24/7/365 to provide support and care for you and your patients.

They empower your patients to schedule appointments when they want, where they want, and with whom they want, while freeing up your on-site staff to work more efficiently, and enabling your practice to run more profitably.

Download the brochure for additional information or contact HAP’s Daneen Schroder.


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