HAPevolve Announces Partnership with Tunstall Americas
Improvement of Patient Access Solutions to Engage Patient Populations
March 16, 2018
HAPevolve, has selected Tunstall Americas as an endorsed partner to exclusively support Pennsylvania hospitals and health systems in the improvement of patient access solutions to engage patient populations.
"We're excited to introduce Tunstall Americas to our hospital members," said HAP President and CEO Andy Carter. "Our partnership enables Tunstall to rapidly disseminate its success story to Pennsylvania hospitals so that they may take advantage of specialty pricing offered through this endorsement.”
Carter said that Tunstall sets itself apart from competitors through its commitment to operational improvement, the skills and health care experience of its contact center teams, and the quality controls in place to achieve maximum return on investment.
Working with Tunstall, many hospital clients have achieved positive results, including:
- Increased patient satisfaction
- Reduced no-show rates
- Reduced number of walk-ins
- Increased fill rates
- Increased reimbursement
- Improved management of outpatient populations
- Excellent time to answer resulting in reduced call abandonment rates