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Event Details

2019 Patient Safety, Quality, and Sepsis Symposium


Dates: September 23-24, 2019

Location: Lancaster Marriott

Registration Deadline: September 17, 2019

Online registration for this program has closed. Please contact HAP Education Services at (717) 561-5270, if you would like to register for this event.

Join HAP on September 23 and 24, 2019, at the Lancaster Marriott for HAP’s Patient Safety, Quality, and Sepsis Symposium. This year, the HAP Hospital Improvement Innovation Network (HIIN) Sepsis Conference and the association’s premier Patient Safety and Quality event will be combined into one symposium.

Program Overview

Join HAP on September 23 and 24, 2019, at the Lancaster Marriott for HAP’s Patient Safety, Quality, and Sepsis Symposium. Combining the HAP Hospital Improvement Innovation Network (HIIN) Sepsis Conference and the association’s premier Patient Safety and Quality event into one symposium gives you and your team the opportunity for rich networking and learning throughout the two-day session. The symposium features a diverse set of presenters who will share best practices to improve sepsis care and other critically important patient safety challenges.

The sepsis conference, funded through the Center for Medicare and Medicaid’s Partnership for Patients HIIN, will open the symposium on Monday, September 23, followed by a keynote presentation and networking reception to kick-off the Patient Safety and Quality Symposium. We'll hear from member hospitals during interactive breakout sessions on Tuesday, September 24, followed by a networking lunch and speaker. Thank you to UPMC Pinnacle for sponsoring the food and beverage during the sepsis portion of the conference. Don’t miss the opportunity to earn credits and network with peers from other Pennsylvania hospital teams!


UPMC Health Plan

Sponsorship Opportunities

Sponsorship of HAP’s Annual Patient Safety and Quality Symposium places your organization front and center with health care safety and quality leaders from around the state. Be a part of this annual two-day educational conference with the best one-on-one networking opportunities with more than 200 patient safety and quality leaders.
For more information and registration form, click here.

Who Should Attend

Anyone working in patient safety activities and health care quality within their organization; hospital executives; physician and nurse leaders and managers responsible for patient care, safety, and performance improvement; patient safety officers; quality improvement professionals; infection preventionists; risk managers; pharmacist managers; hospital counsel; physicians; and chief medical officers. Health care teams are encouraged to attend!


Download the full agenda here.


Monday, September 23, 2019
7:15 a.m.             Symposium Registration Opens and Breakfast Sponsored by UPMC Pinnacle
8:00 a.m.             Sepsis Conference Welcome and Opening Remarks
8:10 a.m.             Pediatric Sepsis Education
                            Julie Fitzgerald, MD
8:50 a.m.             Pediatric Emergency Room Screening Pilot Overview
Fran Balamuth MD, PhD, MSCE, Assistant professor of Pediatrics, University of Pennsylvania Perelman School of Medicine, CHOP
                            Theresa Walls MD, MPH, Clinical Associate Professor of Pediatrics, Division of Emergency Medicine, The Children’s Hospital of Philadelphia
                            Christopher Valente, MD, Chief, Pediatric Emergency Medicine, Department of Emergency Medicine, Reading Hospital, Tower Health
                            Susan Yaeger, MD, Pediatric Emergency Medicine, Lehigh Valley Reilly Children’s Hospital

9:30 a.m.             Break
9:40 a.m.             What Providers Need to Know About Sepsis Denials
Jolene Calla Esq., Vice President, Health Care Finance and Insurance, HAP
                            Robert G. Shipp III, PhD, RN, NEA-BC, Vice President, Quality and Population Health, HAP 

10:10 a.m.           Hot Topics in Sepsis–2019 Sepsis Update
                            Thomas R. Stoner DO, FACOI
10:50 a.m.           Break
11:00 a.m.           Sepsis Survivorship and the Road to Recovery
Mark Mikkelsen, MD, MSCE
11:40 a.m.           ExSEPSIS ExPRESS: Leveraging Real-Time Data to Support Sepsis Survivors
Elizabeth (Beth) Murray, M.Ed., RN, MCHES, Readmissions Project Manager, HAP
                            Margaret (Maggie) Miller, BS, MT(ASCP)M, CIC, FAPIC, Sepsis Project Manager, HAP
                            Zach Mitchell, PatientPing

11:55 a.m.           Lunch (Sponsored by UPMC Pinnacle), Networking and Posters                           
12:45 p.m.           Sepsis Readmissions and Social Risk: The Good, the Bad, and the Preventable
                            Aparna Gupta
                            Peter Nguyen, MBA, MHA, Manager, Data Analytics, The Hospital and Healthsystem Association of Pennsylvania

1:25  p.m.            L.A.S.T. (Life after Sepsis Teaching)
Casey Lieb, Clinical Nurse Educator, Penn Presbyterian Medical Center
                            Genea Peay RN, MSN, AG-CNS, Clinical Nurse Educator, Penn Presbyterian Medical Center

1:55 p.m.             Development and Implementation of a Cross-Continuum Sepsis Program
                            Philip Billoni, MD
                            Deborah Heisey, RN, MSN
                            Heather Snyder, RN, BSN

2:35 p.m.             ExSEPSIS Summary and Closing Remarks
 2:45 p.m.            Sepsis Conference Adjournment
3:00 p.m.             Patient Safety, Quality, and Sepsis Symposium Welcome and Introduction
Andy Carter, President and Chief Executive Officer, HAP
3:10 p.m.             Stopping Sepsis—Saving Lives in Pennsylvania
Rachel Levine, MD, Secretary of Health for the Commonwealth of Pennsylvania (invited)
3:30 p.m.             In Shock
Rana Awdish, MD, critically acclaimed, best-selling author, In Shock
4:30 p.m.             Adjourn
5:00 p.m.             Welcome Reception with Sponsors and Poster Presentations

Tuesday, September 24, 2019

7:30 a.m.              Networking Continental Breakfast with Sponsors and Poster Presentations
8:30 a.m.              Pursuing Zero Harm through High Reliability, Physician Leadership, and Teamwork
                             Ana Pujols McKee, M.D., Executive Vice President and Chief Medical Officer, The Joint Commission 
9:30 a.m.              Break
9:45 a.m.              Breakout Sessions
   A. Community Partnerships-- Achieve Better Outcomes and Reduce Readmissions
                             B. Reducing VTE Rates—Strategies to Decrease Missed Medication Doses
                             C. Heart Failure – Inpatient and Outpatient Strategies to Reduce Readmissions
10:30 a.m.            Break 
10:40 a.m.            Breakout Sessions 
     A. Preventing Workplace Violence: Behavioral De-Escalation Response Team
                             B. Operational Excellence: Multifaceted Blood and Vaccine Management Programs
                             C. A Pathway to Success: A Innovative Approach to Improving Diabetes Care
11:25 a.m.            Break 
11:35 a.m.            Breakout Sessions 
 A. Innovations in ED Patient Intake to Prevent Suicide
                             B. An Organizational Approach to Reducing Delirium
                             C. Opiate Reduction Efforts Across the Continuum, A Community Approach    
12:30 p.m.            Group Luncheon andSpeaker
1:15 p.m.              The Costs of Incivility in Health Care: What We Do and Say Matters
Laurie C. Drill-Mellum, MD, MPH, Chief Medical Officer, Constellation
  2:15 p.m.            How Engaged Employees Drive Exceptional Outcomes
Scott Switalski, Manager of Strategic HR Programs & Program Manager, CHOP Leadership Institute
:00 p.m.            Adjourn

Continuing Education Credit

Accreditation Statement

In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and The Hospital & Healthsystem Association of PA. AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive 12.25 Interprofessional Continuing Education (IPCE) credit for learning and change.

Credit Designation for Physicians

AXIS Medical Education designates this live activity for a maximum of 12.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Designation for Pharmacists

This application-based activity is pending approval for 12.25 contact hours of continuing pharmacy education credit.

Credit Designation for Nursing

AXIS Medical Education designates this continuing nursing education activity for 12.25 contact hours.

Quality Professionals

This program is pending approval by the National Association for Healthcare Quality (NAHQ) to provide CPHQ CE credit.

AXIS Contact Information

For information about the accreditation of this program please contact AXIS at

Disclosure of Conflicts of Interest

AXIS Medical Education requires instructors, planners, managers, and other individuals and their spouse/life partner who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. All identified conflicts of interest are thoroughly vetted by AXIS for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and appropriateness of patient care recommendations.

The faculty reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

Name of Faculty or Presenter Reported Financial Relationship
Julie C. Fitzgerald, MD, PhD, MSCE Pending
Fran Balamuth, MD, PhD, MSCE Pending
Theresa Walls, MD, MPH Pending
Christopher Valente, MD Pending
Susan Yaeger, MD Pending
Jolene Calla, Esq Pending
Robert Shipp, III, MSHSA, RN, NEA-BC Pending
Thomas R. Stoner, DO, FACOI Pending
Mark Mikkelsen, MD, MSCE Pending
Elizabeth Murray, M.Ed., RN, MCHES Pending
Margaret Miller BS, MT(ASCP)M, CIC, FAPIC Pending
Zach Mitchell Pending
Aparna Gupta, DNP, CPHQ, ANP-BC Pending
Peter Nguyen, MBA, MHA Pending
Julie Rogan RN, MSN, CNS, ACCNS-AG, AOCNS Pending
Genea Peay, RN, MSN, AG-CNS Pending
Philip Billoni, MD Pending
Heather Snyder, RN Pending
Deb Heisey, RN Pending
Rachel Levine, MD Pending
Rana Awdish, MD, FCCP Pending
Ana Pujols McKee, MD Pending
Ann Kunkel, RN BSN Pending
Dianna Benaknin, MSW Pending
Faith Colen, MSN, RN, CEN Pending
Kimberly Fowler, MSN, RN, CNS-BC, CHFN Pending
Jesus Vargas, PhD Pending
Brian Albrecht, BSN, RN, CPN, CNML Pending
Susan J. Pazuchanics, MSN, RN, CCRN, RN-BC Pending
Tracy Sinopoli, RN Pending
Susan Pazuchanics, RN Pending
Judy Ann Gilbert Pending
Tracy Arnold, BSN, RN Pending
Brian Shablin, MD, MS Pending
Hallie Melnick, RN, BSN Pending
Magdalene Cruz-Rivera, RN, BSN Pending
Anne Mitchell, RN, MS, CPPS, CPHQ Pending
Roseanne Hanlon-Rafter MSN, RN, GCNS, BC Pending
Bea Leyden, BSN, MBA, RN, CPHQ, NEA-BC Pending
Brad Bendesky, MD FACEP, FAAEM Pending
Laurie C. Drill-Mellum, MD, MPH Pending
Scott Switalski Pending

The planners and managers reported the following financial relationships or relationships they or their spouse/life partner have with commercial interests related to the content of this continuing education activity:

Dee Morgillo, MEd, MT(ASCP), CHCP Nothing to disclose
Robert Mocharnuk, MD Common stock: Merck
Marilyn Haas, PhD, RN, CNS, ANP-BC Nothing to disclose
Emily K. Lewis, JD Nothing to disclose
Daneen Schroder Nothing to disclose
Margaret Miller, BS, MT(ASCP)M, CIC, FAPIC Nothing to disclose
Rob Shipp Nothing to disclose



Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed in this activity should not be used by clinicians without evaluation of patient conditions and possible contraindications on dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

Requirements for credit:

  • Attend/participate in the educational activity and review all course materials.
    • Complete the CME/CE attestation form online by 11:59 pm ET October 24, 2019.. Instructions will be provided. If you do not enter the online portal by the above date, you will not be able to retrieve your statement of participation.
  • Upon successful completion of the online form, your statement of completion will be presented to you to print. Pharmacists: your record will be automatically uploaded to CPE Monitor.

Registration Information


Sepsis Conference—No Cost

Patient Safety and Quality Symposium

$399 per person—HAP member hospitals and health systems

$299 per person—if registering THREE OR MORE persons from the same member hospital**

** Registrations must be received at the same time for discount to apply.

$499 per person—non-HAP member rate

*Payment of fee required by date of program. 


Early registration is encouraged since space is limited.  


Registrants are responsible for the full fee if cancellations are received after September 17There is a $50 administrative fee on all cancellations. Cancellations must be received in writing.

No refunds will be issued for no-shows. Substitutions are permitted.

Hotel Accommodations

Lancaster Marriott at Penn Square
25 S. Queen Street
Lancaster, PA 17603
(717) 239-1600

HAP has reserved a limited block of rooms at the Lancaster Marriott for the evenings of Sunday, September 22, and Monday, September 23. Please call the hotel directly by 5 p.m. on Sunday, September 6, at (888) 850-6146 for overnight accommodations, and reference “HAP Patient Safety” to access the special rate of $149.00 (single/double/triple/quad), plus applicable occupancy and state taxes. After 5 p.m. on September 6, reservations will be accepted on a space and rate availability basis, and the special rate cannot be guaranteed. You may also wish to make your reservation online at the Lancaster Marriott's website.

PARKING:  Parking fees are not included in the overnight room rate, and must be paid separately upon departure. Parking is available in the Penn Square Parking Garage (38 S. Duke Street) adjacent to the hotel. HAP will provide discounted parking tickets to symposium attendees. Please stop by the HAP registration desk to obtain your discounted parking ticket. If you are an overnight guest, you will receive your discounted parking voucher from front desk staff upon check-in. Without the discounted parking ticket, current on-site parking fees are $2.00 hourly, up to $18.00 daily. Valet parking is available in front of the hotel.  Fees are subject to change without notice.  

Click here for a downtown map and information about additional parking locations in the city of Lancaster.


For registration information, or if you need special accommodations, please contact HAP Education Services at (717) 561-5270.

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