The new book Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line provides the inspiration, information, and ideas needed to lead patient flow improvement efforts at your organization. The book begins by explaining the fundamentals of patient flow and providing a solid business case for pursuing improvement efforts. It uses real-life examples to explain common patient flow theories and improvement methods.

“This book marks a milestone in the ability to explain and explore flow as a central, improvable property of health care systems. The authors are masters of both theory and application, and they speak from real experiences bravely met.”  --Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement.

For more information on this or other Health Administration Press publications, please visit the Books and Journals area of the American College of Healthcare Executives website .